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Dark Walnut with Golden Brown Hoops

Frequently Asked Questions


How do I get a quote?

After you check out the Pricing and Drum Info and price out the drum or kit that you want, then email all the details to info@detroitcustomdrumco.com for an official quote.


How do I place an order & make a payment?

After you receive a quote and you are ready to order, email sam@detroitcustomdrumco.com with “READY TO ORDER” in the subject bar. Payment methods will be discussed at this point.


How much is shipping and handling?

S&H is around $200 for a standard 3 piece kit and $25 for a snare being shipped in the U.S.

For shipments outside of the U.S. please send your address for an estimate.


What is the average turn around time?

The average turn around time for any order is 8 to 18 weeks. It all depends on the creative difficulty of the drum(s) being built as well as back ordered supplies that are not in stock.


Returns and Exchanges?

All sales are final. Seeing that everything we do is a made to order product, ALL orders are final.

• Once an order is placed and the parts are ordered, no changes or refunds can be made.

  1. Orders that fail to be paid for in full or neglected within 1 month of finished product, will become property DC/DC.


How do I get endorsed by DC/DC?

Please E-mail your music links (Facebook, YouTube, Reverbnation, etc), band bio, tour dates, label info, and other endorsements to: info@detroitcustomdrumco.com

DC/DC is an independently owned operated custom drum company based out of Detroit, MI. We build high quality custom drums 100% by hand. Our visual style has something for everyone, and the construction is influenced by a tradition of great drum builders from years ago.


DC/DC uses only the highest quality components (maple shells, die-cast and brass hardware) and offer drums in virtually any diameter, thickness, construction method, species of wood, and finish you can dream of. If wood hoops, powder coating, or acrylics are your thing...We can do it!

 

Contact:

Sam Oginsky • 586-604-9595

info@detroitcustomdrumco.com